Does your job work with sexy, innovative technology? Are you working on cognitive retail applications, bioinformatics, or autonomous delivery? I’m sure there are those of you who are. But in reality, many of us are working on projects where today, tomorrow and this week are what’s important, and our users have much more practical needs.

I work on public sector sites for cities, counties, and libraries. My users are from a wide range of demographics and technological abilities need to be able to complete quite a varied set of tasks.

This talk will outline examples of ways that we use artificial intelligence tools and other technology advances in “scrappy” behind-the-scenes ways to assist citizens in completing everyday tasks.

About our speaker: Carrianne Tuckley

Carrianne is the UX Research and Strategy Manager at Interpersonal Frequency, an agency that designs, builds and hosts websites for public agencies including cities, counties, state agencies, public utilities and libraries. She has over 13 years of experience in Information Architecture and User Experience roles.

Carrianne has been organizing World IA Day in Northeast Ohio since 2015, serves on the board of UX Akron, and served as a mentor for the Akron StartupBus in 2019.

Carrianne is actively involved with many local charitable organizations, most notably the Northern Ohio Chapter of the Leukemia & Lymphoma Society and Delta Sigma Tau local sorority.

When she’s not busy at work, Carrianne loves taking in live music of nearly every genre, race walking, baking, and all sorts of puzzles and games.

This is an online event.